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Privacy Policy

1. COLLECTION AND USE OF PERSONAL INFORMATION

 

En Pointe collects personal information from you when you inquire about our services, purchase our services, join our mailing list, or otherwise voluntarily submit information to us. This personal information may include your name, address, birth date, telephone number and e-mail address.

Your payment information is submitted directly to our payment vendors, by either you or us, and is never stored by us. We automatically collect other information when you use En Pointe's website in order to improve the website and analyze how it is used, including your IP address, browser type, operating system, activity on the website, search string to access the website (if any) and related metadata.

En Pointe may use your personal information to fulfil your purchase orders, provide our services to you, provide customer support to you, analyze how our services are being used, manage our business operations, include you in marketing and promotional activities from which you can opt out, work with third-party service providers to conduct the activities outlined in this section, or perform another function for which you have consented to the use of your personal information.

En Pointe will never sell or licence your personal information under any circumstance. We may disclose your personal information to a third party where the disclosure is necessary to perform a function for which we collected the information; where it is necessary to manage our business; where you have previously consented to the disclosure or would reasonably expect us to disclose the information for a specific purpose; where we are legally required or authorized to make the disclosure; or where we believe the disclosure is necessary to enforce our legal rights, prevent unlawful activity, report a suspected crime, prevent injury to life or health, or co-operate with a law enforcement investigation into suspected unlawful activity.

2.  THIRD PARTY INFORMATION

When you purchase our services online or in-person, you are required to create an account with a third-party service provider such as PayPal.  Your account and payment information will be processed and stored by these third-party service providers. We do not store your payment information. You are responsible for keeping your account(s) up-to date, for maintaining the confidentiality of your account(s), and for all activity that occurs under your account(s).

We may use third-party service providers as outlined in this Policy and provide access to third-party websites for your convenience. We are not responsible for the websites, privacy policies or privacy practices of such third parties, including any disclosure of your personal information by such third parties. We note that third parties may store your information on servers outside of Canada, where it will be subject to the laws of the country in which it is stored. Your use of such third-party services and websites is at your own risk and will be subject to the privacy policies of those third parties. We encourage you to review the privacy policies of the third-party service providers we use regularly, listed below, so that you can make an informed decision about whether to disclose your personal information to us:

a) Website host: Wix

b) Payment vendor: PayPal

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